Event FAQ's

Our events team has created a list of the most frequently asked questions by our clients and their guests. Please refer to this list if you have any questions of your own. If your question is not listed here, please do not hesitate to contact our events Team at: events@grandpier.co.uk

Frequently asked questions:

I haven't received my payment confirmation/menu and drink options/information from you? When we first correspond with you there is a high chance that our email may be resting in your junk or spam folders. Please ensure you frequently check these so you don't miss important information and deadlines from us.

Are you able to supply your own external caterers? We do not allow external caterers. However, we do offer a range of food options to suit all dietary requirements. Please contact events for further details.

Are Suppliers granted vehicle access onto the pier? Suppliers are granted access to the pier between 9am-10am & 5pm-6pm. This also includes equipment drop-offs.

Are vehicles permitted to park on site? Unfortunately, there is no parking directly on the pier incase of an emergency. There are several public car parks located within walking distance of the Grand Pier.

Do you offer corkage? We do not offer corkage.

Do you have storage facilities? We cannot store any items before or after events. Weddings are the only exception. We do not accept liability for any damage or loss of items left on the Grand Pier.

Can your event continue until 1am? Yes, this is possible and is charged at £50 for the additional hour.

Frequently asked questions:

Can we bring our own cake in for a special celebration? You are more than welcome to bring along a cake for any celebration, just let us know when you wish to deliver your cake.

How many event rooms do you have? We have multiple fantastic rooms on offer to host your event which include: The Great Hall, Tiffany's Restaurant, Adventure Cove, The Regency Suite, North Tower and Coral Room.

Are there facilities for disabled guests? Each room is easily accessible by wheelchair and has a disabled toilet located nearby.