Timings

6pm - Doors open for Platinum/Ruby Ticket holders

6.30pm - Doors open for Standard & Gold Ticket holders

8.00pm - Fireworks display (subject to weather conditions)

9.30pm - Event finishes.

FAQs

Where does the display take place from?

The display will take place from the south side and the best views will be from the boardwalk.

Do I need to print my e-tickets, or can I show them on a mobile device?

You do not need to print your e-tickets, you can show them on a mobile or a tablet.

What time is your box office open until?

The Box Office will remain open for ticket purchases and collection 15 minutes prior to the display (subject to availability).

Where can I purchase tickets for this event?

Tickets are available from the Gift Shop located in the Main Pavilion until 6pm. After that the Box Office will relocate to the shore-end where tickets can be purchased up until 15 minutes prior to the display taking place. There will be signage in place prompting you where to go.

Does it cost more to purchase tickets on the door?

It will not cost any more to purchase tickets on the day, however tickets are sold on the door subject to availability.

What time is the display?

The display is scheduled to take place at approximately 8.00pm. Please note this is subject to weather conditions.

Do I have to buy a ticket if I am not using the rides and attractions?

This is a ticketed event only. Tickets are £12.50 for both adults and children, or £18.95 to include a meal in our Boardwalk Restaurant. Under 3’s are free.

Are there seats available?

This is a standing only event. There are a limited number of benches located along the Pier and in the Conservatory but these are available on a first come first served basis. Unfortunately we are unable to reserve tables or chairs.

What time will the Boardwalk Restaurant be open to redeem my meal voucher?

The Boardwalk Restaurant will be open until 9pm.

What are your COVID-19 protocols for the night?

Please DO NOT come to the Pier if you:

• have recently tested positive for COVID-19 and/or
• have been asked to self-isolate via the NHS Test and Trace app and/or
• have symptoms of COVID-19

CLICK HERE FOR FULL COVID-19 Policy

Event Terms And Conditions

Event Tickets Terms & Conditions

• All ticket prices include local sales tax
• Event times are subject to change - please check for start times and potential age restrictions
• Sales are final
• No cancellations or refunds
• Ticket quantities and splits available may be limited by the seller
• Please note that ticket purchases are subject to a booking fee and delivery fee (if applicable). This booking fee includes service charges, administration charges, credit card fee and any postage costs. The booking fee is strictly non-refundable
• The venue reserves the right to refuse admission to or remove you from the venue in reasonable circumstances – such as the refusal of security checks or if venue staff consider that your behaviour may adversely affect other people’s enjoyment of the event – and without a refund
• The venue reserves the right to require latecomers to wait until a suitable break in the performance before being admitted
• The venue reserves the right to provide alternative tickets at the event should the staging or the event so require eg due to unavoidable setting changes
• The venue reserves the right to confiscate prohibited items – such as bottles, cans food and drink not purchased at the event, camera or items that may potentially be used as a weapon – in accordance with its policies. If in any doubt please check with the venue before attending
• If you experience any problems with your seating or enjoyment prior to or during the event please inform venue staff immediately as issues cannot always be resolved after the event. Please note loud music can damage hearing
• The unauthorised use of cameras, video or sound recording equipment is prohibited at the event and such items may be confiscated
• By attending the event you consent to being filmed/recorded as part of the audience for security and broadcast without payment
• All tickets are sold on a ‘no refund’ basis. For any cancelled event due to unforeseen circumstances such as adverse weather, The Grand Pier will issue new tickets for the rescheduled event
• We are not liable for lost or stolen tickets or wristbands. Duplicates cannot be issued under any circumstances