Terms & Conditions

Kids Eat free - Terms & Conditions

One free kids meal (under 12) per paid adults meal in Tiffany’s Restaurant.

• Kids Eat Free offer available daily in Tiffany’s Restaurant situated at the back of the Pier Pavilion
• One free child’s main meal with every paid adults meal
• Children must be under 12 years old
• Tiffany’s main meals can only be taken from the ‘Main Meal’ and ‘Salad’ or ‘Burger’ section of the menu to qualify
• Not available in conjunction with any other offer, promotion or event
• Non-refundable and non-transferable
• Cannot be redeemed for cash or any cash equivalent
• Entry to attraction not included
• Offer ends Sunday 1^st November 2020.

Event Tickets Terms & Conditions

• All ticket prices include local sales tax
• Event times are subject to change - please check for start times and potential age restrictions
• Sales are final
• No cancellations or refunds
• Ticket quantities and splits available may be limited by the seller
• Please note that ticket purchases are subject to a booking fee and delivery fee (if applicable). This booking fee includes service charges, administration charges, credit card fee and any postage costs. The booking fee is strictly non-refundable
• The venue reserves the right to refuse admission to or remove you from the venue in reasonable circumstances – such as the refusal of security checks or if venue staff consider that your behaviour may adversely affect other people’s enjoyment of the event – and without a refund
• The venue reserves the right to require latecomers to wait until a suitable break in the performance before being admitted
• The venue reserves the right to provide alternative tickets at the event should the staging or the event so require eg due to unavoidable setting changes
• The venue reserves the right to confiscate prohibited items – such as bottles, cans food and drink not purchased at the event, camera or items that may potentially be used as a weapon – in accordance with its policies. If in any doubt please check with the venue before attending
• If you experience any problems with your seating or enjoyment prior to or during the event please inform venue staff immediately as issues cannot always be resolved after the event. Please note loud music can damage hearing
• The unauthorised use of cameras, video or sound recording equipment is prohibited at the event and such items may be confiscated
• By attending the event you consent to being filmed/recorded as part of the audience for security and broadcast without payment
• All tickets are sold on a ‘no refund’ basis. For any cancelled event, The Grand Pier will issue new tickets for the rescheduled event
• We are not liable for lost or stolen tickets or wristbands. Duplicates cannot be issued under any circumstances